Terms & Conditions – JV Medical

Welcome to JV Medical. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

 
1. About Us

JV Medical is an online supplier of medical equipment and healthcare products. Throughout this website, the terms “we,” “us,” and “our” refer to JV Medical.

 
2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years of age.

  • You are legally capable of entering into binding contracts.

  • The information you provide is accurate and complete.

 
3. Medical Disclaimer

The products sold on JV Medical are intended for medical and healthcare use. However:

  • Information on this website is for general informational purposes only.

  • It does not replace professional medical advice, diagnosis, or treatment.

  • Always consult a qualified healthcare professional before using medical equipment or supplies.

JV Medical is not liable for misuse of products or failure to follow manufacturer instructions.

 
4. Product Information

We strive to ensure all product descriptions, pricing, and images are accurate. However:

  • Product images may vary slightly from the actual item.

  • We reserve the right to correct errors or update information without prior notice.

  • Availability of products is subject to stock levels.

 
5. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to refuse or cancel orders at our discretion.

  • You will receive an order confirmation email once your order is accepted.

 
6. Pricing & Payments

  • All prices are listed in AUD (unless otherwise stated).

  • Prices may change without notice.

  • Payment must be made in full at the time of purchase.

  • We use secure third-party payment gateways to process transactions.

We are not responsible for additional bank fees, currency conversion charges, or payment processing fees imposed by your financial institution.

 
7. Shipping & Delivery

  • Delivery times are estimates and may vary.

  • JV Medical is not liable for delays caused by couriers or unforeseen circumstances.

  • Risk of loss transfers to the customer once the order is delivered.

Please refer to our Shipping Policy for more details.

 

8. Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Due to hygiene and safety regulations, certain medical products may not be eligible for return once opened or used.

 
9. Limitation of Liability

To the maximum extent permitted by law:

  • JV Medical shall not be liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid for the purchased product.

  • We are not responsible for damages resulting from improper use of products.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer law.

 
10. Intellectual Property

All content on this website, including:

  • Text

  • Logos

  • Images

  • Graphics

  • Website design

is the property of JV Medical and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

 
11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Submit false or misleading information.

  • Engage in fraudulent transactions.

We reserve the right to terminate access for violations of these Terms.

 
12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and handle your personal information.

 
13. Force Majeure

We are not liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, supply chain disruptions, or government actions.

 
14. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.

 
15. Changes to Terms

xWe reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

 
16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

JV Medical
Email: support@jvmedical.com
Phone:+61 416 807 282
Address: Australia